The leaky joint is often caused by the wrong basket strainer being installed. We ship all units with an Mainline brand strainer basket, part number MLL7, we have complete success with this basket/drain combination. We also include and recommend a vinyl or rubber tailpiece gasket, these work better with metal to metal joints than the typical hard plastic gaskets.
We find that the strainer baskets supplied by the shampoo bowl manufacturers are of lesser quality and seem to be undersized so the threads on the tailpiece nuts tend to “slip” and cannot be fully tightened, leading to leaks.
The first course of action should be to obtain the recommended strainer basket, directly from Accessible Systems, Inc. or a local supplier, and install.
We offer all parts needed to repair and maintain your Adjust-a-Sink. Our most commonly ordered parts are shown below. If you are interested in purchasing parts or are inquiring about pricing for any parts listed below, please call 866-938-4608 or send an email to firstname.lastname@example.org.
If you need a part not listed, we can provide it. Please click here and fill out the contact form, or call 866-938-4608.
Hydraulic Pump w/ handle
3 Stage Telescoping Drain, current models with 12” or higher drain outlet height
Basket Strainer, chrome plated brass, with strainer cup
Strainer Basket Cup, black plastic
1729 Vacuum Breaker
1729 Vacuum Breaker repair kit
1732 Vacuum Breaker
Replacement Cartridge for 550 faucet
#800 3 in 1 Faucet
ASSE Mixing Valve Kit
Shampoo Spray Hose
Stainless Steel Shroud
#1701 Hair Trap
#8750 JR Smith Hair Interceptor- Cast Iron
#8750 JR Smith Hair Interceptor- Chrome Plated